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Privacy Policy

Last updated: June 27, 2025

Your privacy is critically important to us. This Privacy Policy explains how Voicci ("we," "our," or "us") collects, uses, and protects your information when you use our voice transcription application.

Data Controller

The data controller for your personal information is Fontaine Farm SRL. You can contact us at hello@voicci.com for any privacy-related inquiries.

Information We Collect

Voicci is designed with privacy as a core principle. We collect minimal information:

License Information

When you purchase and activate Voicci, we collect your email address and generate a unique license key. This information is used solely for license validation and support purposes.

Audio Data

All voice recordings and transcriptions are processed entirely on your device. We do not have access to, collect, or store any of your audio data or transcriptions.

Usage Analytics

We collect basic, anonymous usage statistics to improve our service. This data does not include any personal information or content from your transcriptions.

How We Use Your Information

  • To validate your license and provide access to the application
  • To provide customer support when requested
  • To send important updates about the service (with your consent)
  • To improve our application and user experience

Data Storage and Security

Your license information is stored securely using industry-standard encryption. Audio recordings and transcriptions never leave your device and are automatically deleted after processing.

Third-Party Services

We use the following third-party services:

  • Stripe for payment processing (they handle all payment information securely)
  • Email service providers for license delivery and support

Data Retention

We retain your license information for as long as your license is active and for up to 7 years after termination for legal and tax purposes. Audio data is never stored and is deleted immediately after local processing.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance - to provide you with the licensed software
  • Legitimate interests - to improve our service and provide support
  • Consent - for marketing communications (where applicable)

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal information we have about you
  • Request correction of any inaccurate information
  • Request deletion of your account and associated data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability - receive your data in a portable format
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with your local data protection authority
  • Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: hello@voicci.com
  • Data Protection inquiries: hello@voicci.com
  • Company: Fontaine Farm SRL

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

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